Your documents stay yours.

How your text and files are processed

When you paste text or upload a document (PDF, DOCX, TXT, audio), it is sent to our AI pipeline over an encrypted HTTPS connection, processed in memory, and the result is returned to you.

By default, document content is not written to disk or retained after your session ends. This applies to all free-plan users and to any tool used outside the My Case feature.

What we record (free plan)

For all users we log only operational metadata to monitor service health and improve the tools:

• Tool name used (e.g. "transcribe", "timeline")
• Response time (latency)
• UI language selected
• Anonymous session ID (not linked to your name or email)

We never log the content of your documents or pasted text.

My Case — paid plans only (opt-in)

Subscribers to Plus, Pro, or Pro+ Family who activate My Case choose to store their documents in a private, encrypted corpus. This is entirely opt-in — nothing is saved unless you upload to My Case explicitly.

Your My Case corpus is:

• Visible only to you (and team members you invite on Pro+)
• Stored encrypted within the EU at all times
• Deletable at any time — document by document or all at once
• Retained for 90 days after subscription cancellation, then deleted

Where your data lives (EU only)

All processing and storage takes place within the European Union:

Secure transport

All connections use HTTPS/TLS 1.2 or higher. No data is ever transmitted over unencrypted channels. API calls between internal services use private VLAN channels within Hetzner infrastructure.